Talk Mobile App

I've developed an entire mobile app experience for Talk, an EdTech company.

For confidentiality purposes, some names, data and information have been changed.

The challenge

The challenge was to design a second version of the Talk mobile application. This app must allow user to learn, train and interact with Artificial Intelligence in improving their speaking skills.

At the beginning of this project, Talk was doing it is through their first, outdated and hard-to-use mobile application.

The client and the team

Talk is an education company specialized in public speaking/communication. It basically provides students, leaders and managers the tools to lead correctly and gather the necessary confidence to shine in public and in any social environment.

This involves providing teachers and students a digital way of learning, both through an app and an administration console.

The team was composed by the CEO, the Project Manager, a Front-end developer, a Back-end developer and myself as a UX/UI Designer. During the project, I got to work more with the CEO and the Back-End Developer than the rest, depending on needs.

The problems

The current interfaces had problems in various places, which hindered the user experience, as well as the business performance.

  • It's a "Frankenstein" app, meaning it is piece glued together and doesn't make sense for the user
  • The app lack visual and structural hierarchy
  • Users are lost when using the app and do not understand what's in it for them.
  • There's no presence of design of any kind

Personas

One of the key steps in user experience development, is personas. These could bring new perspective and fresh thinking on the table.

I've worked on a bunch of personas in order to guide my design decision and get the team on the same boat.

We worked with different personas throughout our development phases.

The diverging phase

A ton of ideation went into this app. I really mean it, A TON !

From high-level conceptual ideas, to sketches, wireframes and prototypes, the amount of possibilities are literally infinite..

Here's a picture of a high-level Figma document that we use to collaborate in ideating new micro-learning to implement inside the app.

Kickstarting & launching the new app design

It took quite a bit of work to ideate, create and evolve the beginning of the Talk mobile app user experience. It was during this step of the process that we got direction in where to go on the design and experience side.

Wireframing the homescreen

The key pillar of the user experience of this mobile application is the homescreen.

Indeed, we need to let the users know where they are in a 6 weeks program, making it simple to navigate by having all the required references along the way.

The convergent phase

We focused our energy on the most promising micro-learnings and we decided to create screens that could be implemented throughout the next few months.

That way, we'll be able to test our assumptions with real users.

Final designs

Here is a selection of a couple of screens that I've made in the last few months. 

Don't hesitate to contact me if you wish to know more about my work and how I can help you.